I applied online. The process took 4 weeks. I interviewed at Sephora (Houston, TX) in May 2022
Interview
Sephora has a great loyalty program called the Beauty Insider Program, wich is free to join. The program lets customers save and use points on numerous products that Sephora sells. There are also tiers to the Beauty Insider Program. The first tier is Insider, which has its benefits of letting you choose certain trial sized products that can be redeemed with your points. Then theirs VIB, which means Very Important Beauty Insider. After you spend $350, you are able to earn points 1.25x faster for every dollar you spend. You can also redeem your points for full size products. And last after spending $1000, you are VIB Rouge. VIB Rogue allows you to redeem full products too or store credit. All of these tiers provide discounts during Sephora events such as the VIB Sale, and you can also get a free gift during your birthday month.
Interview questions [1]
Question 1
previous job description
tell about yourself
what would you do if a customer was upset and you were trying to help them and handle a situation
why do you want to work at sephora
why are you a good fit
what are the core values of sephora
do you see yourself working here in 5 years
I applied online. I interviewed at Sephora (New York, NY) in Jul 2026
Interview
Submitted an app the middle of the previous week. On Tuesday of the following week I received an email for a 15 min interview. I accepted the offer and was only given the following day as option to interview, to decline or to “reach out for help” if i need help selecting a day and time. The day of the interview, I introduced to myself to the greeters and they were they seemed unbothered flippant - they respond only when spoken to. Its like 4 of them there aloof and would do anything but. A finger point led me to the maze before entering. I greeted everyone there no response and was directed to be seated. The ASM was kind enough at first and made it a point to not talk about anything beauty or sephora. She wants to know about me. Cool. Im genuinely passionate about beauty so in mentioning it during a few unrelated facts that I had to about myself it came up and she seemed completely turned off. She asked typical questions about my current role - What i like, what i dont like, what ive learned. Whats a weakness and whats a strength. I tried to ask something about her in turn and got lukewarm walled off answer for about half the other half was fine. Was told I’d hear back by a particular date and didnt hear back. I followed up via email then received a boiler plate response from the software they used - the email was completely ignored. Not worth requesting feedback and to be fair Im not the best interviewer. Regardless, not the best display of integrity and character in the process on their end.
Interview questions [1]
Question 1
What do you like about your current role? What don’t you like about it? Tell me about a moment you were coached.
Pretty standard interview. A lot of the questions emphasized selling to the customer so focus on that. If they ask what your favourite product is, don’t just say what it is. Try to sell it to the interviewer.
Interview questions [1]
Question 1
What is one thing you didn’t like about your previous employer?
I applied online. The process took 2 weeks. I interviewed at Sephora (Westgate, England) in Mar 2026
Interview
10 minute call over the phone, asked maybe around 10 ish common interview questions. Relatively easiy interview process and then they ask about availability, right to work, etc. at the end.