First there was an intital phone screening, and if you pass that you are invited to a group interview with about 6-7 other girls, in their back room which is very small. Artists require a test with senior consultants where they do a makeup on a cast member while being watched. They want you to be able to do fast and clean makeup with good eyeliner and be able to sell at the same time.
Interview questions [1]
Question 1
A client buys a perfume from your store and leaves, then returns later because she dropped it and smashed it on the floor accidentally. You are the store owner, and it is your business, how do you handle the situation.
I applied online. The process took 2 weeks. I interviewed at Sephora (Portland, ME) in Oct 2015
Interview
Very inviting. Was hired after second interview but did however complete three interviews. Staff was very welcoming and I felt as though I was just talking to a friend. First interview was group, following two were individual.
I applied online. The process took 1 week. I interviewed at Sephora (Montréal, QC) in Sep 2015
Interview
First interview was over the phone asking general questions and getting to know you.
Second interview was a group interview where we discussed why we were applying for Sephora, what we could offer them, playing out scenarios, such as, "if you own a company and so and so happened what would you do?", we also did a quick quiz on what homeworks we have to give to customers and etc.
The third interview was tricky. They asked many questions about past jobs, problems with the boss and coworkers and within the job, your achievements, and etc. Then I went to the demonstration. The trick is to ask lots of questions and meet the "clients" needs.