Personality Question mostly. First Call from HR and then with the department head. Final Interview with Director of F&B. Same questions different verbiage every time. Lot of scenario question. They would repeat the question if you would not understand. All Interview were right on time even though from different countries.
Interview questions [1]
Question 1
What did you do different to turn around a bad experience to a memorable one?
I applied online. The process took 2 weeks. I interviewed at Ritz-Carlton (Laguna Niguel, CA) in Mar 2014
Interview
You apply online and eventually get an interview. You will interview with your direct manager and then the manager of the whole department itself. Just always think GUEST GUEST GUEST
Interview questions [1]
Question 1
Describe an experience where a customer was not satisfied and how did you handle it?
I applied through other source. I interviewed at Ritz-Carlton (Casablanca, Grand Casablanca)
Interview
It was so nice I felt so happy . everything went good it was a nice experience for me and I encourage any one to go and try to get the job because its worth it