I applied through an employee referral. The process took 1 day. I interviewed at Paychex (Rochester, NY) in Jan 2012
Interview
After being referred by a Paychex employee, I met with two supervisors. I began work following a drug test. Based on the interview, I was left with an impression that the agency was a positive work environment. Despite the low pay, I was happy to fill the position. The positive first impression turned out to be typical of the facade Paychex is effective at creating. Whether dealing with employees, clients, the public, or rating organizations, Paychex manages to define itself as an ethical, progressive work place. The image is far removed from the practices used throughout the organization. The management style of the insurance agency, in particular, was divisive and repressive. The repressive environment manifested itself in strange ways. The workforce was separated into, "teams." Each team was given its share of unrealistic goals to reach. Because no one dared to question policies or practices, the teams would turn on each other as if their frustrations could be resolved if only the other teams did their job. It felt like life under totalitarian rule.
I applied online. The process took 4 weeks. I interviewed at Paychex
Interview
I initially interviewed via phone with a recruiter in the New York office. After that I had 3 more interviews most of which took nearly 2 hours each. There was consistently at least a week in between each interview and I typically heard back after the date that I was told to expect follow ups. The interviews all seemed to go well and I felt like I had developed a rapport with the hiring manager. Nearly 2 weeks after my last interview I received an automated email rejection. I am fine with not receiving an offer but I was very disappointed that after such an in depth interview process that I did not receive a call or direct correspondence from the hiring manager.
Interview questions [1]
Question 1
All of the questions were situation and very in depth.
I applied through a recruiter. The process took 1+ week. I interviewed at Paychex (North Reading, MA) in Mar 2011
Interview
The interview process was easy. I had one interview (in-person) and then a demo with a consultant who showed me the software. Manager was looking to hear of my past experiences and what I was looking for. Fairly easy on the interview scale.