Paychex interview questions

Started with the typical HR phone interview then personality test. Next would be to meet with the direct hiring manager. Once that goes well you do a field day/ride along with one of their senior reps. If that should go well then you meet most likely again with the hiring manager and one of their counterparts. Last stage is to meet with the Zone Manager and that goes well which is more of a formality you should receive in offer. Well in my case I didn't get the offer because they felt I was to over qualified for that position (which I was) and to my surprise the referred me over to their 401k division which deals with the current and larger accounts. Not only is the unusual for a company to do and I was flattered, but I had to start the whole process over again with speaking to a new HR person then the direct hiring manager and ultimately in the end I didn't get the job which came to be a complete waste of my time and no reasons or even a response back as to why. They made me feel that I would be perfect for this role and assured me how quick the process would be this time and sorry for all of the steps and time I had taken. At the end of the day make better a clearly decisions when considering a candidate. All in all the whole process was two months and total of 8 interviews and nothing!! I mean really!! Wow

Applied online, had phone screen which went very well, received email response to take on line test, then a phone call from Payroll Manager to set up interview. I chose Paychex because of the wonderful things I have heard from others in the company. I really liked that training was available and that I had 10 years customer service experience working with the public in all capacities. I felt I would be a great fit with my love to serve the client but needed some training in payroll. I liked that the statements of the company encouraged you to start a career with them and advancement was plentiful in their company. It was a win-win situation and it excited me to belong to a company of integrity! My interview was uncomfortable. The manager was polite but something was off before the interview was started.The atmosphere was uneasy. About 15 questions or more were asked and results written down. I was told I'd hear back from her in a week. I received a rejection email from the recruiting office. I was disappointed since I could not ask what it was that I would not make a good fit or how I could improve.