Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Paychex

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Paychex reviews | Paychex jobs | Paychex salaries | Paychex benefits | Paychex conversations
      Paychex interviewsPaychex Service specialist -dedicated service center interviewsPaychex interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Service specialist -dedicated service center Interview

      Nov 16, 2023
      Anonymous employee
      Albuquerque, NM
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Paychex (Albuquerque, NM) in Nov 2023

      Interview

      First interview is a 30 minute phone interview with the recruiter. Second interview is on site with a supervisor of the department you're interviewing for. If you've applied to more than one position let your recruiter know. In my case this ended up with me doing one interview with a supervisor from each department. Expect this to take 30 minutes to an hour. I received an offer the following morning. Make sure to take multiple copies of your resume with you. Be prepared to ask questions. They really liked 'for someone who is successful in this role is there anything I should know about it that we haven't discussed?' This is a star format interview. Look this up if you've never done this before.

      Interview questions [5]

      Question 1

      What interested you in Paychex?
      1 Answer

      Question 2

      Think of a stressful day at work and tell me how you handled it.
      1 Answer

      Question 3

      Tell me about a time you were late or absent from work.
      1 Answer

      Question 4

      Tell me about a time you couldn't give a customer what they wanted.
      1 Answer

      Question 5

      How do you respond when you get an angry customer calling in?
      1 Answer
      1

      Top companies for "Compensation and Benefits" near you

      avatar
      Cisco
      4.0★Compensation & Benefits
      avatar
      Capgemini
      3.7★Compensation & Benefits
      avatar
      Thomson Reuters
      3.8★Compensation & Benefits
      avatar
      Bloomberg
      4.0★Compensation & Benefits