Paychex Field Account Manager interview questions

Multi-interview process. Must be well versed in industry trends. It is a fair process where you will meet with several account managers and zone managers. Looking for hands on experience as well as the ability to multi tasc and learn new products. Will want to hear specific ex[eriences on how one assisted an account from start to finish during a client renewal...including needs analysis, options to move forward, and following through on employee open enrollment meetings