After applying online, you will be asked to complete 4 pre-recorded video questions. Then, complete a plum assessment. If successful, you will be contacted to do a face to face interview with hiring managers.
Interview questions [1]
Question 1
Give us an example of outstanding customer service.
STAR system interview, two interviewers. Stuck to HR script for the most part. The interview was with two managers. Overall, it was relatively easy to prep for the interview, none of the questions were unexpected. Hiring managers were great in answering questions about the working culture.
Interview questions [1]
Question 1
One time you made a mistake and what you learned from it.
Friendly interviewers and average questions. Applied online and got my first interview about a week after the initial screening. 2 stage interview process with the first being a pre-recorded screening where you have a limited amount of time to formulate your response.