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      Intact

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      Related searches: Intact reviews | Intact jobs | Intact salaries | Intact benefits | Intact conversations
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      Claims Assistant Interview

      Jun 15, 2019
      Anonymous employee
      Toronto, ON

      Other Claims Assistant Interview Reviews for Intact

      Claim Assistant Interview

      Jan 21, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Intact (Toronto, ON) in May 2019

      Interview

      The interview process was smooth and fairly easy! The interviewers made it very comfortable for me. It started with a video interview. I applied online earlier in May and a week later, I got a video interview request online. You pre-record your answers and they give you 1-1.5 minutes to respond. You cannot re-do the video. I messed up here and there with the video but I still made it to the next stage. I was invited to an in-person interview about 11 days later. I got hired a week later and it was notified through phone call. The in-person interview was good and smooth and I was interviewed by 2 people.

      Interview questions [10]

      Question 1

      Tell me about your most recent role?
      Answer question

      Question 2

      What would you change about your job if you had the chance?
      Answer question

      Question 3

      Tell me a time you made a mistake and what you did to fix it?
      Answer question

      Question 4

      Tell me a time you had to deal with an irate customer and how you dealt with it?
      Answer question

      Question 5

      Tell me a time you had to implement a policy or improve a process/policy?
      Answer question

      Question 6

      Tell us a time you worked with a difficult person and how you dealt with it?
      Answer question

      Question 7

      What are some strengths of yours?
      Answer question

      Question 8

      Where do you see yourself in the near future? Say in 3 years?
      Answer question

      Question 9

      What do you like about this role/Why did you apply for this role?
      Answer question

      Question 10

      What resources would be beneficial to you in order to help you succeed?
      Answer question
      13

      Application

      I interviewed at Intact

      Interview

      Only received the AI interview, I am not sure what will happen. I hope that I can get the second step of the interview. I really want to enroll in intact.

      Interview questions [1]

      Question 1

      how your friends describe you
      Answer question

      Claims Assistant I Interview

      Jan 2, 2026
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Intact (Toronto, ON) in Dec 2025

      Interview

      For anyone who is going through with the interview process with this company, expect to not speak to a human being. The first round is a one way interview which many would find stilted and unnatural and it doesn't help that the AI screens you out if you don't fit certain criteria or answer in a specific way. I find it disrespectful that the company's hiring team cannot bother to conduct a simple phone screening with candidates and instead resort to recorded answers when interviewing should be a two way street where people communicate. I am leaving my review here because I received a rejection email from the hiring team claiming they spoke to me despite only conducting the one way interview and have not spoken to a single representative.

      Interview questions [1]

      Question 1

      How would colleagues describe you?
      Answer question
      1

      Claims Assistant I Interview

      Mar 3, 2022
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Intact (Mississauga, ON) in Feb 2022

      Interview

      I applied on Indeed. 9 days later I was asked to submit a video interview where I would answer pre-recorded questions. I had 30 secs to prepare and 1:30 minutes to answer. 1 month later, I got an invitation to do a virtual interview with 2 managers. The interview was 3 parts; questions about my background and work experience, behavioural questions and closing questions. Also, I was given time to ask questions about the role. The interviewers were nice and explained what will I be asked during the interview. Make sure you follow the STAR approach when answering the behavioural questions. Received a phone call next day after the interview saying that they will be conducting a background check.

      Interview questions [8]

      Question 1

      Tell us about your background and work experience
      Answer question

      Question 2

      Tell us about a time you collaborated with a team from another department
      Answer question

      Question 3

      Tell us about a time where you worked on something that required attention to detail
      Answer question

      Question 4

      Tell us about a time where a change was going to be implemented and what did you do to prepare for the change
      Answer question

      Question 5

      Why are you leaving your current position, why did yo apply for this position and why intact?
      Answer question

      Question 6

      What challenges do you think you will face in your new role and what would you do to overcome these challenges
      Answer question

      Question 7

      What do you need from your managers in order to succeed in this role
      Answer question

      Question 8

      Are you ok with working on holidays
      Answer question
      15