HubSpot Customer Service Representative (CSR) interview questions

Initial phone screen with HR, phone screen with Sales Recruiter, followed by a VERY LENGTHY (took me two hours) test which included six parts (personality, vocabulary, situational questions, analogies, math and word problems), followed by a phone screen with the Sales Manager. I never called them back after that call and they never called me back. The test was very long and I was curious to know what they were looking for when they asked me some of these GRE type math problems. The phone screens were straight and to the point like they were reading from a list, getting their answers and moving on. In a sales role the interview needs to be more conversational, personality is a huge part of sales. I do not have a marketing background and this was more or less an entry level job but I felt as though things didn't "click" in the interview because I didn't have the marketing experience to back it up-- they knew this prior to the interview. All in all I felt like the Sales Recruiter and the Sales Manager I spoke with were rather cold with little personality. Possibly that is just for the interview process? I've been turned down at plenty of other jobs so I'm not saying this because they didn't call me back. I'm saying it because I just got a feeling that this isn't a place that would be a fit for me .. though I know it's a great company that many people are happy to be a part of.

call screening with recruiter, 30 min call with Manager or Director level, role plays via recorded calls, 5-6 in person 30 minute interviews (all in one day and consecutive) with folks at peer, management, and director levels.