I applied online. The process took 2 months. I interviewed at HubSpot (Sydney) in May 2021
Interview
30min HR Chat
30min Hiring Manager Interview
30min Role Play with CSM chat + 15min chat opportunity to ask questions
- Case study role play, good reflection of day to day of role.
Follow up Interviews with CSM Manager, Hiring Manager & Director of Customer Success Managers
Interview questions [2]
Question 1
Take me through your background, what has led you to this moment in applying for a role with HubSpot?
I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot (Singapour) in Jan 2018
Interview
The process was very organized, the recruiters from Hubspot are like your champions guiding you through the process, providing feedback, and helping you prepare. The process started with a screening call with the recruiter, a chat with the hiring manager, a role-play exercise and the final round was with the head of customer experience, the hiring manager, and the team lead for the customer service team.
Interview questions [1]
Question 1
Tell me about a time you've failed. What did you learn in your last role?