Hitachi Rail interview questions

The only interview I had was with a representative from Synergie Italia, Genova via Microsoft Teams. During the call, HR of Synergie Italia, asked about my skills, then shared the job description, provided details about the company, and explained the role. HR of Synergie Italia also inquired about my current salary, benefits and reasons for wanting to change jobs. At the end of the meeting, the HR representative from Synergie Italia told me that my resume would be forwarded to Hitachi for a technical interview. However, after that, the person completely disappeared and failed to follow up. This has happened twice with the same HR representative from Synergie Italia. It raises concerns about their professionalism and efficiency in handling recruitment processes. I firmly believe that Synergie Italia's involvement in the hiring process should be reconsidered, as they consistently overlook qualified candidates. Their approach seems unprofessional, and it appears they struggle to manage recruitment effectively.