interviewed for a Customer Service Advisor position at Foundever. The process included an initial phone screening, followed by a behavioral interview assessing communication skills, problem-solving, and customer handling. The experience was smooth and professional
I applied online. The process took 5 days. I interviewed at Foundever (Lisbonne, Lisbonne) in Oct 2025
Interview
From the very first contact, I could feel the human quality and professionalism behind the recruitment process. I want to especially thank Giovanni Caputi for his exceptional support, kindness, and clear communication throughout every stage.
The interviews and assessments were well-structured, transparent, and honestly impressive. It’s clear that Foundever has invested time and care in their recruitment process. The way I was informed about my selection and the personalized feedback I received made me feel valued and respected.
It’s one of the few times in my professional life that I’ve felt genuinely moved and welcomed not just another CV or number. I even shed tears of joy because the whole experience made me feel part of something meaningful from the start.
I sincerely applaud the recruitment team for their empathy, efficiency, and excellence. Foundever sets a real example of how recruitment should feel: professional, human, and inspiring.
I applied online. The process took 1 week. I interviewed at Foundever (Lisbonne, Lisbonne) in Apr 2025
Interview
The interview process is very quick and simple. It’s a single short interview where they ask you basic questions and give you a small test in which you have to, for example, write a response to a customer who wants to return a product.