I applied online. The process took 3 weeks. I interviewed at FedEx Office (Pasadena, CA)
Interview
Applied online, did an online test as part of the application process, got a phone call to schedule an interview, interviewed by store manager and an assistant manager, received follow up phone call to schedule a drug test, after drug test got a phone call to schedule second interview, second interview was just to accept job or not.
Interview questions [1]
Question 1
Describe a tough customer service situation in the past and how it was handled.