I applied through a staffing agency. The process took 3 days. I interviewed at Concentrix (Mumbai) in May 2015
Interview
First there is a normal HR round, where in the HR will just ask you about your self, personal questions, question about your education and job experience.
Second round is a quality round, where in the quality manger will ask you some questions to check your English, grammar and your accent.
Third round will be operations round, where in the operation manager will test your stability.
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.