Customer Service Representative applicants have rated the interview process at Concentrix with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 79.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 14 days.
Common stages of the interview process at Concentrix as a Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 22%
One on one interview: 22%
Presentation: 22%
Other: 11%
Personality test: 11%
Skills test: 11%
Here are the most commonly searched roles for interview reports -
I interviewed at Concentrix (Madīnat Sittah Uktūbar)
Interview
I applied on LinkedIn, then the recruiter contacted me via WhatsApp and asked me to send a voice note introducing myself in English. After that, I had to take an English assessment on-site. Finally, they wanted to interview me the same day. Everything was so rushed.
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.