I applied through an employee referral. The process took 1 day. I interviewed at Chanel (Londres, Angleterre) in Mar 2016
Interview
The interview began with a 2-hour group session (a relatively new format for Chanel), where 10 of us worked together in smaller groups on various exercises designed to demonstrate communication and team work skills. The session was guided well by the managers present and their friendly and understanding attitude helped to make the morning an enjoyable, productive experience.
Successful interviewees were invited back in the afternoon for an individual interview with two Chanel managers that lasted no more than 30 minutes. The questions were fairly standard for an interview.
Interview questions [1]
Question 1
What would you do if an angry customer came to you to return an item without a receipt, but the store has a no-returns policy?
Fairly long process, met with multiple managers, hiring took about 2 months. Questions were pretty basic, discussed long term goals, experience in fashion, and relationship building skills. Overall, this is pretty standard for prestigious luxury brands, Chanel took their time vetting everyone to ensure they were right for the position
Interview questions [1]
Question 1
How long I’ve been in luxury retail, what motivates me to succeed.
I applied in-person. I interviewed at Chanel in May 2025
Interview
It was quite good very nice impressions and good vibe. It didnt take that long and I think they were very profesional . I was called the necr day which was very exciting
I applied online. I interviewed at Chanel (Frankfurt am Main) in Nov 2023
Interview
Erst online ca. 1 Stunde, dann 3 Wochen später vor Ort mit zwei Damen auch 1,5 Stunden, es war von beiden Seiten sehr angenehm, habe das Angebot angenommen.
Es waren typischen Fragen und man muss sich etwas vorbereiten, ich würde nicht einfach so hin gehen ohne etwas vorher nicht vorbereiten.
Interview questions [1]
Question 1
Erzählen sie über sich selbst? Warum möchten sie hier arbeiten? Was wissen sie über unser Marke?