I applied online. The process took 5 days. I interviewed at CarMax (San Jose, CA) in Aug 2020
Interview
Very easy and fast interview process. Had 2 interviews both with the service manager. one was a phone call and the second was a face to face at the store location. Questions were mainly situation questions. I was offered a job on the spot and accepted it.
Interview questions [1]
Question 1
Tell me a time where you handled a difficult customer.
Still waiting to get a call for my drug test but the interview was easy. Phone interview first then in person. Just patiently waiting to hear back from the manager. It’s been a day
I applied through an employee referral. I interviewed at CarMax (Norcross, GA) in Mar 2026
Interview
I submitted my resume online, recieved a call to schedule an onsite interview. Interview was fairly easy. They asked about 5 situational questions. Manager was a delight to talk to.
Interview questions [1]
Question 1
Tell me about a time you had deal with a difficult customer.
It was quick and easy process I had a great time time speaking and meeting people especially to network. Got hired same day too and i immediately accepted the offer