I applied online. The process took 3 weeks. I interviewed at Capital One (Richmond, VA) in May 2011
Interview
I was initially contacted by a recruiter for a phone screen. Then, I was directed to take two online assessments. First was a test of work preferences and styles. After that was a math assessment. Most of the math assessment consisted of percentage calculations or graph comprehension questions. The day after I took the online assessments, the recruiter contacted me and set me up for the "power day" in Richmond. Power Day consisted of 2 behavioral interviews and 3 case interviews. We also had lunch at one of the on-site cafeterias with two other COF individuals. This was more of a time where the candidates could ask questions. There was very little time left at the end of case interviews to ask questions....though I did have some time to ask questions during the behavioral interviews.
All interviewers were very nice and helpful during the case interviews. If you ask questions, they are more than willing to help make sure you stay on the right path.
Interview questions [3]
Question 1
Case interviews centered around business strategy, profitability, & breakeven points. My three questions revolved around CC insurance, Customer Service Outsourcing, and a University CC program.
I applied through college or university. The process took 1 day. I interviewed at Capital One (Richmond, VA) in Aug 2010
Interview
Capital One flies everyone out to Richmond the day before the interview. On the day of your interview you go through 3 case interviews and a behavioral interview. You also have to take a short (easy) written math test. Having never done a case interview I was a bit intimidated but they work through them with you and point you in the right direction if you get stuck.
Interview questions [1]
Question 1
Describe a difficult situation and how you handled it.
I applied through a recruiter. The process took 2 months. I interviewed at Capital One (Richmond, VA) in May 2011
Interview
I was sent an email on Career builder that they were recruiting for people with high levels of quantitative skills. I sent my resume in, and was later contacted by a recruiter. He called me for a phone interview that literally took 5 minutes, then directed me to take the online assessments. The personality portion is easy. The quantitative is a bit more difficult, and involves analyzing charts and graphs. Only difficult because of the time constraints. The verbal portion is semi difficult because it intentionality tries to trick you.
After that, was scheduled for a final round interview in Richmond. The interview day consisted of 2 behavioral and 2 case interviews. The behaviorals are easy, but the cases can be tricky, and are nothing like the case on the Capital one site. A lot of how well you do hinges on who your interviewer is. One of mine was very very standoffish.
Anyways, if you don't ace the cases, you won't get hired. I was there with approximately 15 people, all from good school, and many with years and years of experience, and advanced degrees. Very few of us got offers.
I personally think that their interview process is absurd to say the least. They spend almost no time interviewing you before you get flown in. Once you are there, your past experience does not matter, just your performance on cases, which would be easy if It weren't for the time and pressure constraints. Truly a worthless tool for identifying talent. I know that they are letting tons of talented people fall through the cracks, but I guess it works for them. I'm just mad I wasted a vacation day for such a silly process