I applied online. The process took 4 weeks. I interviewed at CNN (Atlanta, GA) in Dec 2019
Interview
There was a recorded video interview first, then I was invited for an in-person interview. I liked getting to take the tour before the interview. However, I got the impression that they have either a turnover problem or an attitude problem on the staff: a significant chunk of time in the interview was devoted to asking me how I would keep the job "interesting" after the repetition of giving the tour got boring. They kept pressing on that and I was puzzled, because I didn't know how to answer before actually having experience performing the job.
Finally, it left a bad taste in my mouth because they firmly did not validate parking in their own parking deck for interviewees, and I was never contacted after the interview.
The video interview was very short and simple with only 6 or 7 questions total. It gave you two chances to answer. The time to prepare and read the questions did seem rather short as the questions were very long.
Interview questions [1]
Question 1
The first question just went over the qualifications (are you 21 or older with a college degree)?
I applied online. The process took 4 weeks. I interviewed at CNN (Atlanta, GA) in Sep 2018
Interview
Interviewers were two women; friendly, took me to a small back office and asked me questions about customer service, my strengths and weaknesses, my past experience, and how I would handle certain situations.
Interview questions [1]
Question 1
Describe a time you made a mistake and how did you handle it?