Bloomberg Customer Service Representative interview questions

Study the company, Why do you want to work for this organization? Explain why you are interested in the position and how you can contribute to it. Have scenarious as examples of stories on how you dealt with any confrentations.

I went first through a behavioural test with plum, then a prerecorded interview. I then received an email saying that I passed the prerecorded video interview. 2 weeks later, I was asked about my availability for the next step by the HR person(EMEA Talent Experience Specialist). However, The HR person did not return to me with a date but only an email thanking me for talking with the team(I never did) and the rest of the usual template answer. I did send an email back to ask about the reasons(No answer). It was very unprofessional of Bloomberg as interviewees put a great deal of time in preparing for interviews. People especially in these times cannot afford to waste time.