I applied online. The process took 1 week. I interviewed at B&Q (Glasgow, Écosse) in May 2013
Interview
Online application, telephone call, into store, buddied up with a manager 15 minutes on the shop floor interacting with customers then picking a product from a range on a table and explaining its purpose and pro's of product followed by an individual interview.
Interview questions [1]
Question 1
All pretty expected questions, eg. please explain a time where you provided outstanding customer service.
I applied online. The process took 2 weeks. I interviewed at B&Q (Londres, Angleterre) in Oct 2016
Interview
Very straight forward, telephone interview lasted ten mins really friendly guy Max from recruitment. After telephone interview asked to come to store for 3 hrs, did a group challenge, had to sell something to the group from the shop floor then 1-1 interview.
Interview questions [1]
Question 1
Why do I want to work for B and Q
How would i deal with a tricky situation
Give an example when I went above and beyond for a customer
I applied online. The process took 1 week. I interviewed at B&Q (Camborne, England) in Aug 2012
Interview
I had to fill out an online application form that was 2 pages long. I was then invited in for an afternoon. I spent some time on the shop floor, did some team-building games with the other candidates, had to role-play a product demonstration and then finished off with an interview with a duty manager and another member of staff.
Interview questions [1]
Question 1
If you would describe yourself as any animal, what would it be?