I applied online. The process took 2 weeks. I interviewed at Aviva (Norwich, Angleterre) in Sep 2018
Interview
Easy, friendly and simple. They show us round the building. They sit us with a current employee who we can ask questions too. They then take us into an office to ask questions and discuss the role. After that they test us by using the phones and checking our skills.
The interview process was good. The girl I spoke to was kind, they asked me standard questions for a normal interview. The process was nice and smooth. Didn't have any problems with that.
Virtual interview with competency based questions. Specific examples needed to link to competency questions. Role play undertaken. Interview process Lasted around one hour. Interviewers friendly and put you at ease.
Very long, there were many stages. The day was very chaotic and unorganised.
-Introduction presentation.
-Sitting in the call centre shadowing for an hour.
-Typing test (they use a website from google).
-Strength based questions.
-Holiday Task.