Apple Customer Service Representative (CSR) interview questions

Many rounds, warm and deep conversations. Starting with Recruiter, following the local Hungarian team, and three different managers from different areas/countries at the end. The last three interviewer was to give personal opinion for the Hiring Manager.

I applied online. The process took 4 weeks. I interviewed at Apple Cork in Jun 2017. Went through a series of phone interviews. Nothing too intense or scary to put it mildly. The questions asked were mainly about basic computer operation and previous experience. Others either applied and were hired didn't have as long as an interview process than what I had went through. When I applied and had multiple phone interviews, the whole process was 4 weeks or longer.