Apple Genius applicants have rated the interview process at Apple with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 73.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Apple Genius roles take an average of 22 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Apple overall takes an average of 42 days.
Common stages of the interview process at Apple as a Apple Genius according to 6 Glassdoor interviews include:
Phone interview: 23%
Presentation: 23%
Group panel interview: 15%
Background check: 15%
One on one interview: 8%
IQ intelligence test: 8%
Other: 8%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at Apple (Sydney) in Jan 2019
Interview
Very long and dragged on for a few months. Involved 5 interviews with different managers in the store. Some were group, final interview was individual with store manager. Overall process felt a bit tedious for a retail job.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer
The process involved an initial application followed by a screening call with a recruiter. This was followed by one or two interviews with team members, focusing on customer service, problem-solving, and cultural fit. The interviewers asked behavioural questions and scenarios related to handling customers and troubleshooting. Overall, the process was structured, professional, and gave a clear understanding of the role expectations.
Erstes Vorstellungsgespräch - 20 Minuten. Sehr angenehm und professionell. Solange man sich bisschen damit beschäftigt, wird es gut laufen. Man muss sich auf jedenfall selbstbewusst und sozial darstellen. Viel lächeln und aktiv zuhören. Stelle auch deine eigenen Fragen, mach es klar dass du die Website dir angeschaut hast und dass du wirklich interessiert bist. Apple ist es egal was du weißt, sei einfach ehrlich und transparent.
I applied online. The process took 3 weeks. I interviewed at Apple (San Diego, CA) in Mar 2026
Interview
One group interview as well as a phase 2/3 interview with the store manager and possibly the director (i didn't make it past the second interview) but everything is straightforward and mainly behavior questions.
Interview questions [1]
Question 1
How is your performance measured in your current or previous role?