Manager, Customer Success applicants have rated the interview process at Amazon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58% positive. This is according to Glassdoor user ratings.
Candidates applying for Manager, Customer Success roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 31 days.
Common stages of the interview process at Amazon as a Manager, Customer Success according to 1 Glassdoor interviews include:
Phone interview: 100%
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The process is exactly as described in other reviews and online posts. Having number-based answers in the S.T.A.R. format is important. There is no feedback given in or after any round.
I applied in-person. I interviewed at Amazon (Tel Aviv)
Interview
While it would be a difficult situation to find myself in, integrity is essential to me. Personal and behavioral questions can be pretty challenging and tricky - but be authentic and tell everything from the bottom of your heart. Be honest and clear.
Interview questions [1]
Question 1
Share about a time when you had a conflict with someone at work. How did you handle it?
In depth and lengthy. The final round is back to back interviews for 4 hours. The leaning principles are the main focus and you should use STAR format when answering questions.
Interview questions [1]
Question 1
Name a situation where you overachieved on a customer’s goals.