I applied through college or university. The process took 1 day. I interviewed at Amazon (Nashik) in Nov 2017
Interview
First round was group discussion which was based on current trends and topics.
Second and third rounds was based on English grammar and Email writing where very simple questions about English grammar were asked like fill in the blanks with appropriate articles and write an Email to the Manager about something...
Then fourth round was personal interview where a single person takes an interview and checks your mindset and confidence. Very simple questions were asked like "why Amazon?".
If you get cleared Personal interview then you will be allowed to take final test for Vice Processing or you will be assigned to chat or email customer service.
Last round was vice processing test where you have to use headphones and mike and give the answers of very simple questions if you cleared this round then you will get an intent letter of desired salary.
Interview questions [1]
Question 1
If any customer is very angry on the telephone and is using very harsh language then how will you treat him?
I applied online. I interviewed at Amazon (Noida) in May 2026
Interview
The interview process included an assessment and if you qualify for the assessment, a direct video based interview will be scheduled. They mainly observe the body language, patience, keeping their camera off mostly and with some simple question.
Interview questions [5]
Question 1
Introduce yourself and your educational background
It was an informal telephone interview where they ask casual questions and provides time to ask them questions regarding the job. If all is fine, they will offer you to sign the contract and will tell you an approximate start date.
Interview questions [1]
Question 1
Can I stand for long hours in a fast paced work environment?
“Amazon is known for its customer obsession and global impact. I want to be part of a company that values innovation and customer satisfaction. This role allows me to contribute directly by solving customer problems and ensuring they have a great experience.”
Interview questions [1]
Question 1
“I enjoy helping people and solving their problems. This role allows me to use my communication and problem-solving skills daily. I find it rewarding to turn a customer’s issue into a positive experience.”
