Customer Sucess Manager applicants have rated the interview process at Amazon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Sucess Manager roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 31 days.
Common stages of the interview process at Amazon as a Customer Sucess Manager according to 1 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
Phone screen, and then a series of one on one interviews. Dont waste your time, just work somewhere else. So happy I didnt get the job,
Youll need lots of data based examples of you following their "leadership principles". Try not to use the same example more than twice.
I applied online. The process took 3 weeks. I interviewed at Amazon (Toms River, NJ)
Interview
Start with a web "test". Virtual work environment, straight forward and simple. Once you move to the phone interviews, it gets more serious. I would consider the phone interview much more difficult compared to interviews with other companies. They also ghost you after multiple rounds of interviews.
Interview questions [1]
Question 1
Tell me about a time when you pushed back against a decision that impacted your team
Phone screen followed my 1 hour interview. With follow up interview with three more managers/teammates. All interviews were online, initial 1 hour interview the person interviewing did not have their camera on
Interview questions [1]
Question 1
Please tell me of a time you faced a difficult challenge in the work place and how you over came it. Answer to be in star format