Xerox reviews

3.3

44% would recommend to a friend

(9,129 total reviews)
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Louie Pastor

83% approve of CEO

31% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

9K reviews
4.0
Sep 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Great culture for goal oriented people. It is a "meritocracy"...you perform well, you advance and get paid reasonably well...although there continues to be a reluctance to fully pay/reward for outstanding performance. They cap the income of high performers.

Cons

Has not fully transitioned from the old-school copier company to a more market-connected IT company. It's trying, but we need to lose some of the baggage. Particularly around how much money we pay high performers and the type of talent we are trying to attract. We need to attract great IT talent, not great "copier talent".

4.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Work and life balancing is outstanding. Although Health, vision and dental expenses have increased, Xerox Corporation plans are diverse and well-managed. Career development, personal development and performance improvement processes are key initiatives throughout the organization. Change management is effectively managed through ongoing communication, and employee preparedness programs.

Cons

Some high tenured employees are not effective knowledge workers and require more managerial attention as well as remedial training so that all employees are current with the latest technologies and programs enabled to help them fulfill their roles and responsibilities. Unfortunately, managers are slowly becoming overwhelmed with additional non-esssential work to reduces one and one time with these employees who need attention.

4.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Xerox is still a big name and front runner in technological research. They research new technologies in their own industry niche and they also have done cancer research and promote humanitarianism. I started at Xerox as an entry level employee in Information Management. Xerox had the best starting salary offer of every employer I interviewed with. Their heath care benefits are decent, but are actually consistently better (and cheaper) than benefits many of my friends and family receive from their employers.

Cons

Like a lot of large corporations, a sense of bloated bureaucratic methodology floats around water cooler discussion. There is sometimes a sense there are too many people doing the same thing. Xerox also places high priority on process organization and systematic management certifications like Six Sigma. These certified managers, who were once looked up to, are now a dime a dozen. Project management progress is also often hampered by mandatory processes and template framework for planning.

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