Walmart reviews

3.4

55% would recommend to a friend

(142,053 total reviews)
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John Furner

60% approve of CEO

51% positive business outlook

Walmart has an employee rating of 3.4 out of 5 stars, based on 142,053 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Walmart employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

142K reviews
1.0
Jun 1, 2018
Recommend
CEO approval
Business Outlook

Pros

—It pays the bills (and the high california taxes, barely) —Free soda and snacks (on occasion) —Close to the airport

Cons

Walmart relatively recently embarked on a program to hire “category specialists” from top schools around the country, promising “full ownership of a category” and a job filled with business negotiations and entrepreneurship-type experiences. What they didn’t mention is that in reality, all the decisions are made by people higher up in the company, who often graduated from bottom tier schools like the University of Phoenix. The day to day of a category specialist can be summed up with one phrase: digital shelf stocking. It is literally like stocking shelves in a Walmart store, except online. You set up new items online by filling out extensive forms (tickets), remove items from the site, change out photos, and categorize items. It is as boring as it gets. To top it all off, many teams are very understaffed, with one category specialist doing the work of 10 category specialists. Despite all this heavy lifting, management is very hesitant to give out “exceeds expectations” reviews. I know many people who work hard and long hours and only “meet expectations” on their evaluations. Most importantly, there is virtually no structured training for the job. They give you a mere two weeks of training, where literally none of the dozens of outdated systems are taught to the new hires. Category specialists are thrown head first into the work environment, in which most low level managers don’t even know how to use the systems. New hires are expected to learn quickly from fellow employees, who often themselves don’t know what to do and are drowning in work.

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Walmart Response
7y
Thank you for providing us this feedback about your time with us. From the looks of it, it seems you didn’t have the experience we strive to provide for every associate, so I would be happy to address your feedback. When hiring for our category specialist position, or any position we have open, we are always looking for the best fit. We are looking to provide positions that will not only be fulfilling, but also help our associates gain knowledge and build new skills that will help them fulfill their career path here at Walmart. As we are crafting our job descriptions we heavily follow our core values by acting with integrity. Before any positions are posted we ensure they are honest and correctly portray the position at hand. Regarding the staffing concerns mentioned, we are consistently opening new positions to fill our staffing gaps. I appreciate your feedback regarding the training. Continuing to further learning and refining skills is something I truly believe in. We are always looking to improve our trainings to make them more efficient and effective. Again, I want to thank you for taking the time to write this review. If you have any other thoughts or feedback, please don’t hesitate to reach out. - Nina S.
5.0
Jul 18, 2015

Room for growth

Recommend
CEO approval
Business Outlook

Pros

Been here for 2 years, started in the frozen/dairy department and now work as a certified optician. Moving up, flexible hours, good pay is great for a part time job while I work toward my college degrees to move up even further at Wal-Mart.

Cons

Sometimes it gets very busy, but if you can manage your time and multi-task you will thrive.

1.0
Sep 18, 2017
Recommend
CEO approval
Business Outlook

Pros

The company still has so much potential. It would take very little effort from new management to embrace experienced employees.

Cons

Leadership lacks direction and doesn't respect the employees. They don't welcome any skills or views that differ from their own

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Walmart Response
8y
Thanks for leaving us feedback. Hearing directly from our Associates is the only way we can improve. I hope we can get to the bottom of your concerns. One of our guiding values at Walmart is respect for the individual and it's disappointing that you are not seeing that. I would really like to hear from you directly and can assure you that we have a zero tolerance for retaliation. Please reach out to me directly. - Becky S., SVP Human Resources
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