Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13823) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2572) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1104) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1796 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1777 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1482 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1241 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3792 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2447 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 288 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

88% would recommend to a friend

(74,050 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

3.0

Jul 4, 2016

Sales Rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good hours overtime if available decent teamwork

Cons

poor management frequent dropped calls pay rate too low

TP Response

9y

Thank you for your review! Your opinion is very important to us. Please feel free to share your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at teleperformance.com > Spotlight > Human Resources Inquiry. Best regards!

5.0

Jun 5, 2016

Call centre Agent

Inbound customer service agent

Recommend

CEO approval

Business Outlook

Pros

The recruitment is fair,often a chance will be given to you, you will be met at the destination airport (and 'cared for' from then on).Its perfect for the vast majority who don't have too much confidence once they left they home town or home land.You will receive a flat and a room and be told fairly to 'respect others' in the flat...ie not too much noise after 22.30, no dishes left in the kitchen sink for days.Then your training will begin, you need not be worried (although you are under some sort of benevolent (not nefarious) assessment). Just pay attention , doing your best each day.Your colleagues will come from various countries and often little local details about sights, beaches and bars are shared around.I think TP are one of the best in this outsourcing field and you do not get the feeling that you are in a cheap, nasty tyrannical company. On the contrary that give you time and if you fall short they will merely view you need more training or ultimately another project !

Cons

Sometimes the catering wasn't the best,leaving an unsettled stomach (or bowels). Some managers and only a few supervisors are a bit difficult to deal with. The aspects of the work in another language can be challenging, especially if you have responsibility and there are consequences to a 'misunderstanding'. Finishing late can be a hassle as Lisbon buses tend to wanna have bedtime after 21.00?So how to get home?

TP Response

9y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

2.0

Mar 8, 2016

Call Center Supervisor

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Good Start for first time employees

Cons

Too much bureaucracy in upward mobility.

TP Response

9y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Viewing 73 - 75 of 74,050 Reviews

Jobs at TP

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France

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Emplois francophones en Grèce! Social Media Content Moderators

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Emplois francophones en Grèce! Customer, Tech, Sales and Digital Experts

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Customer & Technical Support - French with relocation assistance in Lisbon

France

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