Does Starbucks pay their employees well?

According to anonymously submitted Glassdoor reviews, Starbucks employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Starbucks. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Starbucks?

56% of Starbucks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starbucks 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Starbucks?

Barista (44845) , Shift Supervisor (9766) , Cashier/Barista (4300) , Store Manager (3090) , Supervisor (1115) , Barista, Shift Supervisor (955) , Barista Trainer (841) , Starbucks-Barista (735) , Manager (652) , Shift Manager (586) , Cashier (458) , Assistant Manager (373) , Partner (331) , Assistant Store Manager (323) , Shift Lead (288)

What are the pros of working at Starbucks according to real employee reviews?

"The benefits are great and the fact that they offer them for all partners is amazing." ((in 11814 reviews)); "you get at least one free drink and food item each day you work which is nice and convenient" ((in 4261 reviews)); "Tips are great and the free coffee is good." ((in 3743 reviews)); "pretty much always great coworkers and very pro lgbt enviroment (ive worked at 3 now)" ((in 3696 reviews)); "Met some great people there but the revolving door ratio is very high and not much people stay long" ((in 3550 reviews))

What are the cons of working at Starbucks according to real employee reviews?

"the pay is low and the way to climb is long and need to please a lot of people" ((in 4838 reviews)); "Poor management at my specific store (new people/supervisors were inexperienced or simply unwilling to help)" ((in 4449 reviews)); "Bad managers sometimes picked on me or withheld competition prizes from me after I won." ((in 2501 reviews)); "Little to no work life balance Unrealistic expectations around labor and metrics (do more with less mentality)" ((in 865 reviews)); "Poor upper management." ((in 767 reviews))

What are employees saying about Starbucks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Starbucks layoffs and their outlook for job security at Starbucks in 2026.

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Starbucks

Starbucks reviews

3.5

56% would recommend to a friend

(85,194 total reviews)

Brian Niccol

31% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.3

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

2.8

Senior management

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85K reviews

4.0

Aug 4, 2008

Great for part-time / temporary job as a barista.

Barista

Recommend

CEO approval

Business Outlook

Pros

Great benefits / discounts. Stocks are a plus. Becoming faster and faster and more efficient helps improve employee morale and customer service, which is gratifying at the end of the day.

Cons

Every store has different management styles, some are very unprofessional. No linear line of management. Advancing is tough, especially moving into the corporate setting. Sometimes the cleaning of everything can get tedious and ever-lasting. You may sometimes encounter very frustrated and disrespectful customers, but you cannot give them your two cents, just have to nod and agree. Customer service is EVERYTHING.

4.0

Aug 4, 2008

Starbucks needs to define itself and figure out where its heading.

Barista

Recommend

CEO approval

Business Outlook

Pros

Great Benefit Package if you are available 24/7 to qualify for them. Health insurance, life insurance, and dental insurance are all available. It is very difficult to obtain and maintain the required hours needed for benefits. Especially if you are not available open-close.

Cons

If you are not management then you will not work full time. Only management works 40 hours. Baristas usually are scheduled to work 20-25 hours. Sometimes less. Depends on your availablity and if the manager cares for you.

2.0

Aug 3, 2008

Skipping merrily off a cliff...

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, free coffee while on the clock, a few decent customers. When left to our own devices, partners were able to do exactly what Starbucks wanted: create enthusiastically satisfied customers all the time.

Cons

Incompetent managers, too many terrible customers, deceptive in requirements and opportunities for promotion, sub-standard pay. When management would interfere, partners were often cut off at the knees and unable to provide even marginally satisfactory customer service. This proved true in several stores at which I worked during my six years with the company. When "developing" partners for promotion, partners are commonly given a great deal of extra work to do without additional compensation. Feedback is vague and unhelpful - partners will often be "developing" for years before (or even if) they are ultimately promoted.

Viewing 85132 - 85134 of 85,194 Reviews

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Jobs at Starbucks