ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Apr 22, 2026

Good company to work

Recommend
CEO approval
Business Outlook

Pros

* Good perks, facilities * Office infrastructure is good * Work culture is good in some team

Cons

* Work life balance is taking dip. * Work life balance varies team to team very widely * Platform based application development require good amount of time to get comfortable with.

4.0
Apr 21, 2026

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

Salary Benefits Learning Hybrid work Cutting edge tech

Cons

Culture and product has suffered as company has scaled up. Pressure continues to get higher and the product more complex. You will learn a lot but easy to burn out.

Viewing 67 - 69 of 5,669 Reviews

Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.