ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Oct 3, 2013
Recommend
CEO approval
Business Outlook

Pros

An environment that fosters employee ideas and creativity. Overall product is innovative and has a massive potential market. Excellent salary, bonuses, and benefits. Transitioning to better more modern software technologies (Angular, Mongo, etc.).

Cons

Somewhat of a "Good ol' boys" club that exists for people that have been with the company...kind of unavoidable. The overall product is innovative but some of the specific technologies used are archaic... single tenant SaaS architecture is expensive and lagging behind the competition. Dont even get me started with Jelly.

1.0
Sep 30, 2013
Recommend
CEO approval
Business Outlook

Pros

The people. The product is amazing.

Cons

ServiceNow was an amazing place to work back in the day. However, with the IPO and the new executives, legacy staff was hung out to dry. Change is one thing but a company's employees are their greatest assets and they just didn't care about us in the long run.

2.0
Sep 26, 2013

Good salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good choice for San Diego job market. Overall a good company to work for if you're focused exclusively on financials. Revenue growing Competitive salaries Good stock grants Stock is rising Lots of potential Good IT department

Cons

Old boys club Very hierarchical Many new hires and new fires - high turnover Aging product technology Too many people just doing the minimum to not get fired before they vest

Viewing 5635 - 5637 of 5,669 Reviews

Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.