ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Oct 16, 2013
Recommend
CEO approval
Business Outlook

Pros

I've been here a little over a year now and I'm always learning something new. The solutions that are available to sell are some of the best I've seen in the industry. With two new feature releases per year, there is always something new to talk to your customers about and expand the business.

Cons

The pace may be considered by some to be overwhelming, especially if you're used to the slower pace of a big, monolithic corporation. Cloud companies in particular move incredibly fast and if you're not prepared, you might find yourself obsolete very quickly. Adapt or die.

4.0
Oct 16, 2013
Recommend
CEO approval
Business Outlook

Pros

The product is awesome, by far better than competition. The team - here in Europe - is young compared to what I have been working for before. A lot of excitement still around. Salary is competitive and work/life balance acceptable. Basically you have a lot of freedom to lay out your work yourself - as the company is so new lot a lot of regulations have been defined. Might change though.

Cons

Teams are spread out and it is hard to build a team spirit / culture this way. Online conference can just not replace a socializing beer :) Fast growth rate makes it hard to keep up with team, fast development makes it tricky to keep up with technology. Internal trainings for technical team is a must.

5.0
Oct 15, 2013

My personal Superbowl...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth company, great products, great people, love your customer culture, performance based approach to success, large addressable market, cloud.

Cons

No real cons...However if you don't possess a "Driver" mentality you might feel like a fish out of water...No passengers allowed. Everyone is accountable to the customer and our success.

Viewing 5629 - 5631 of 5,669 Reviews

Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.