Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (371) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 804 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 437 reviews)); "Benefits are good and fair" ((in 399 reviews)); "Great people and a lot of learning" ((in 397 reviews)); "Good pay and stock options" ((in 263 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 171 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 126 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

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4.1

81% would recommend to a friend

(5,669 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Mar 13, 2014

Good company if you don't care about a career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are amazing and the benefits are quite good.

Cons

The US offices are pretty good by the sounds of it. Unfortunately the UK office lacks drive, people are encouraged to stay in the same job for as long as possible and instead of promoting people all managers are hired externally. Hard work and ambition are not recognised. It's a great place for people who are just looking for job security and a good salary, not so much for people who want to move ahead.

4.0

Mar 6, 2014

Innovative. Competent coworkers.

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Always innovating, always evolving, very exciting. Employees are all brilliant and tend to be experienced. Fun, and serious, place to work. The benefits are good and show that they care about their workers.

Cons

Cons would depend on your specific position. I can't think of any cons for the company as a whole.

1.0

Feb 13, 2014

Far from what it used to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice kitchen Plenty of parking available

Cons

No team structure Excessively long hours Lack of communication from management Lots of office gossip

Viewing 5611 - 5613 of 5,669 Reviews

Jobs at ServiceNow

Program Director

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AI Business Development Manager

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Enterprise Account Executive - Public Sector

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Senior Enterprise Account Executive - Public Sector

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Senior Solution Sales Executive

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