Sephora reviews

3.7

65% would recommend to a friend

(9,597 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,597 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Mar 18, 2026

Plays favorites, weird enviornment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

3.0
Mar 18, 2026

pretty good

Recommend
CEO approval
Business Outlook

Pros

Good exposure to many brands

Cons

Tiring long hours and some less understanding customers

3.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

free products every month or so

Cons

literally everything else. no work/life balance

Viewing 94 - 96 of 9,597 Reviews

Glassdoor has 12,203 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.