Sephora reviews

3.7

65% would recommend to a friend

(9,597 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,597 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Apr 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Sephora is a prestige company and works with a lot of great brands to bring the best items to the public. The schedules are generally flexible and the people for the most part are great to work with. Compared to working at a counter in a department store Sephora is great. The counter has a stuffy environment and doesn't allow for very much interaction with the customers or clients. I think the training is the best thing that you can get as long as you are able to get trained correctly when hired, not months later after already working. Generally everything is fine.

Cons

Some of the management team should be a little more professional.

4.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Learn a lot about products with trainning from acct. excutives, a new brand comes in about twice a month and you recieve lots of gratis for participating. I love helping customers choose products and with sephora having all the diffarent brands and being an open counter, their was a favorite product in every brand and also made it possible that their was a product for eveyone.

Cons

You have to wear uniforms and they are ugly! somtimes you would be zoned in areas of the store for long periods of time, their was enough of us working that the rotaion should not have been a problem.

4.0
Jan 15, 2009
Recommend
CEO approval
Business Outlook

Pros

the training, environment and freebies i love products so learning about them was a joy every day i also learned about skincare and this information was valuable to me to find a new job in a related field from the experience I gained and the information obtained hands on and in trainings

Cons

the management was not fair and did not promote from within they also went through about 4 store directors in the 2 years that I was there fired 2 women with years of experience and hired 4 men with no experience in their place after a new director (male) came in to replace the female director

Viewing 9577 - 9579 of 9,597 Reviews

Glassdoor has 12,202 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.