Sephora reviews

3.7

65% would recommend to a friend

(9,597 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,597 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Dec 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Continous and consistent product knowledge/brand trainings. Support from Brands in education,gratis, and sales support. You don't have an individual sales goal so its much easier to just focus on the clients needs rather than youre own. You are working with some of the best luxury brands in the world and end up knowing more than most consultants at dept. stores. If you also work as a freelance makeup artist on the side you may be able to score some valuable gratis, in addition to the obvious free trainings from brands. Great benefits. good bonus incentives.

Cons

Because you don't have an individual sales goal there is sometimes a lack of motivation from the staff to sell consistently, therefore limiting your bonus potential. You won't make as much$$$ in comparison to the dept. stores consultants that sell the same luxory brands as you. Its a more objective company to work and that's really disapointing in a lot of ways come promotion time.

3.0
Oct 26, 2009

Great place to start in retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to start out if you're new to retail. Great employee discount, ESPECIALLY on Sephora brand. Work life balance policy make it easy for you to have a fexilble schedule. If you have have a good manager there can be room for advancement. No commision! You recieve a cut of the monthy bonus if store is productive. Free products from companies to try.

Cons

The pay could be better considering they focus on education. Depending on store managment can suck. They're return policy is too open. People will try to return anything without a reciept.

3.0
Oct 25, 2009

Its not too terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discount especially around holiday time, they let you take time off when you need to except during black out dates.

Cons

Things are constantly changing, expectations too high for part time employees no opportunity to advance. They say 'no stripes' as to not treat managers differently than employess but they are full of it.

Viewing 9565 - 9567 of 9,597 Reviews

Glassdoor has 12,203 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.