Sephora reviews

3.7

65% would recommend to a friend

(9,599 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Nov 7, 2018

Terrible Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None that I can think of at the moment.

Cons

Old school, passive aggressive, micromanaging, managers. HR is not responsive to employee concerns. Employees and managers constantly talking about others behind their back. Most inefficient team I have ever worked with, who value working hard over working smart. They do not like procesa automation.

5.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

I love working for Sephora and what Sephora stands for. Going on a beauty journey with so many different clients is so rewarding. You learn so many great communication skills, selling skills, multitasking skills, and just great people skills. Not to mention you learn so much about the beauty industry!

Cons

It's retail, hours can be tough.

2.0
Mar 25, 2017

Sephora Digital is messy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance. Diverse staff.

Cons

Upper management is a mess. Failure to recognise talents, and tendency to promote people based on who is socialising with whom, and not based on merit. No communication between upper management & other staff either. Staffers well-being is hardly looked-out for, with overcrowded office. Must be a fire hazard at this state.

Viewing 58 - 60 of 9,599 Reviews

Glassdoor has 12,205 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.