Sephora reviews

3.7

65% would recommend to a friend

(9,597 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,597 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Aug 29, 2018

Unfortunate Future

Recommend
CEO approval
Business Outlook

Pros

Gratis, PTO, "values", discount, free uniform

Cons

Culture, upper management, payroll, bonus, atmosphere

5.0
Nov 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Its a great workplace! I love how they educate all of us "Cast Members", it assures we know everything for the benefit of the Clients "Customers" . I love the way the business works, and how we have meetings, Classes. The way LV runs his company assures money coming in and a great business, It inspires me! Its a very positive work place, Always recognition of the cast members (Awards, marriage Proposals, Promotions, Hard Working..etc. .it's really neat! ..) It all gets recognized, and during daily meet ups, told to congratulate them! Its just great to be acknowledged when doing good.. not most companies do that. But the DIC "Managers" really are great. They help so much,..there's so much to learn from them, and hopefully I can make it to permanent cast and continue learning and working for them. There is so much room to grow within the company! Sorry Everyone I'm writing a lot.. Just love working for Sephora & so much to say!

Cons

You can not have any "Lazy" days of work. You cant go in wearing sweatpants and a T if you are having a rough day, like in most retail! haha But its okay because it just means that if you plan on going out after work you're already dressed, your makeup and hair is already done & its actually fun getting all pretty early in the morning and you go out and everyone around town is still half asleep lol. But at most that's probably the WORST thing about it, nothing else at all... besides seasonal hours kind of suck except thanksgiving hasn't really hit yet, so maybe Ill get more! Oh theres one thing that does kind of suck... if you were a frequent shopper from Sephora before you worked there.. you have to get your Sephora makeup scribed or you cant bring it in at all... Which sucks.. All my makeup is from there already.

1.0
Nov 8, 2018

Stay away - TOXIC!

Recommend
CEO approval
Business Outlook

Pros

free merch - that's it There are no other pros for the duration I worked, but for a few team members who were fun to learn and collaborate with.

Cons

1. pathetic leadership 2. toxic work culture 3. blatant powder nosing to get stuff done 4. total disregard by HR and leadership about escalated feedback re: some leaders and the toxic team culture they create 5. eons behind technology - shame to be around bay area 6. attrition rates are ridiculous 7. low work ethics 8. used reorg as a means to get more blatant personal benefits

Viewing 46 - 48 of 9,597 Reviews

Glassdoor has 12,203 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.