Paychex reviews

3.1

46% would recommend to a friend

(5,968 total reviews)
avatar

John Gibson

48% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive Work Life Balance Amazing Management World-Class Benefits Talented management who have actually done the role you are in and excelled

Cons

Being remote when you like your colleagues and team so much :(

3.0
Mar 26, 2026

1st timer

Recommend
CEO approval
Business Outlook

Pros

Starting pay, PTO, work/life balance

Cons

Pay, disorganized people Pay, disorganized, right hand doesn't know what left hand doing

1.0
Mar 25, 2026

Look elsewhere

Recommend
CEO approval
Business Outlook

Pros

You’re able to work from home

Cons

This place is unorganized and upper management is only concerned with profits and not their employees. The quotas required for HRBP’s aren’t realistic and causes burnout fast with no overtime available to meet them. Other departments don’t know what’s going on with the clients and we are made to be the quarterback for EVERYTHING.I use to bleed Paychex blue but once Gibson took over, that changed. This place is a total dumpster fire.

Viewing 64 - 66 of 5,968 Reviews

Glassdoor has 6,139 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.