Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

46% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (195) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (54) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 634 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 397 reviews)); "culture is great and consistent" ((in 325 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 275 reviews)); "Remote working was nice and provided good work/life balance." ((in 273 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 362 reviews)); "poor management and clique type teams" ((in 238 reviews)); "If you get assigned a bad manager you’ll be miserable and wont be there very long" ((in 153 reviews)); "Low salary and most of the time you are just sitting around" ((in 111 reviews)); "Bad upper management and no one with any background or training in UX" ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

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3.1

46% would recommend to a friend

(5,968 total reviews)

John Gibson

48% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Dec 18, 2008

Good, but needs improvement

Analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits, hours, nice coworkers

Cons

management weak, high turnover, parking

4.0

Dec 11, 2008

Not as much of a meritocracy as some might want, and inflexible policies can be frustrating.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paychex is a very stable place to work and they have a great product sold and supported by people who really care about what they are doing. Salary could always be higher, but one needs to consider the local job market and general economy as well; given this salaries seem fair.

Cons

Vacation time policy is poor and quite inflexible. There is no consideration for flex/comp time unless excessive hours worked. Flexible work arrangements difficult except for those "grandfathered" in. Anyone working less that 50 hours/wk considered a slacker by those that do. Lots of rules are followed for the sole reason that "it's policy". Many are satisfied with the "status quo" and are not interested in improvement.

5.0

Nov 28, 2008

Great place to work if your desire for success is high.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent training, income potential, and potential for advancement. The culture at Paychex is very healthy and if you have the drive, you can succeed. The product line is very strong and works as advirtised. Potential for high income on both sales and management side if production is there.

Cons

Too much turnover on sales rep position can make the Sales Manager job difficult. Finding "right person" for the job not as easy as it seems. Sales Manager job varies greatly based on individual sales reps--- get a group group and teach them correctly and it's the best job in the world... the wrong group or good people with bad training and its no fun at all...

Viewing 5923 - 5925 of 5,968 Reviews

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Good, but needs improvement

Not as much of a meritocracy as some might want, and inflexible policies can be frustrating.

Great place to work if your desire for success is high.

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