Paychex reviews

- Everything is a revolving door. 90% of my training class quit within the first year. Some 10 CORE sales reps in my market quit within the first 18 months. DSM was demoted and relocated. Again, everything is a revolving door. So don't plan on staying. - Average commissionable opportunity was very small (Had bigger opportunities in retail sales before Paychex). Those with any experience in sales know that Paychex compensation is low and the opportunities are small. The average opportunity was below the estimate national average that came from corporate. No one in my zone sold about the "national average." - Daily stress and micro-management was way too high for the compensation. - Daily Activity Reports and Weekly Planning Reports focused too much on activity rather than strategy. Very little time was put into thinking and organization - just do and go all day. - Too much chasing after small clients most other companies would ignore. Many clients and businesses we were chasing were too small for anyone to care about. Once did a sales presentation in a living room 30 miles outside the city for what would have amounted to less than $60 in commission after tax. - Too much time in the car and burning miles. It was completely unnecessary. Compensation seem to only cover about 20% of actual driving. - CORE Sales Reps were the farm team for Major Market selling. Our activity was fed upward so that MMS could know how to sell bigger things to bigger clients. - Lot's off misinformation during the hiring process about potential earnings. I had to pull reports from first and second year sales reps to find out what the actual average is. - Many 5+ year veterans will be showcased in training and recruiting, but their success has nothing to do with yours. - The payroll specialists are the most discouraged group - more than sales. They often avoid phone calls from angry clients and will pass that back to the sales rep long after a sale has taken place. - Management between departments don't seem to communicate. Right hand never knows what the left hand is doing. Sales and Payroll Implementation almost seem to work against one another. - Incentive trips geared towards singles or single life. In many ways, Paychex ethics could be questioned as it pertains to conference trip and married employees. Almost fostered a culture of infidelity.

The company's initiative is to provide culture shaping to the whole company was my down fall. They force this on you and you have no choice. These culture shaping exercises are very uncomfortable. Turn to the person next to you and tell them how you appreciate them, I don't know you, how do you appreciate a person you don't know? Most of my peers felt uncomfortable. Does Paychex not see how uncomfortable it makes people? If you did not participate a meeting was scheduled to discuss why you were not "here and now". Definitely not the Paychex Values.