OpenTable reviews

4.0

76% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

77% approve of CEO

74% positive business outlook

OpenTable has an employee rating of 4.0 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

670 reviews
2.0
Apr 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent earning potential, great base, great commission opportunities Advancement opportunities, they do promote from within Very competitive benefits and time-off package

Cons

I was in sales as an account executive. This was the worst job of my life. I have worked for several tech companies (from start-ups to Fortune 500's); and with the exception of Opentable, they were all truly amazing experiences. OpenTable claims to hire "challengers", but the people they actually hire are just plain rude. They're motto "If you're not being thrown out of a meeting at least once a week, you're not doing it right". While this type of attitude may work in some markets, it does not work in all parts of the country, sales styles need to be adjusted to to the corresponding market and to the person or people to whom you are presenting. The company pits salespeople against each other. Healthy competition is a great thing in sales, but this is not what OpenTable does. They encourage sales people to say negative things about one another. This information then goes into the employee's file, to be used against them if necessary in the firing process. Be prepared to hit your goals or be fired within 60 days. Period. They rule by fear and as opposed to working with team members to help them reach their full potential, OpenTable is very quick to fire. Fortunately, I was not fired. I put in my year and got out as soon as I could.

1.0
Oct 14, 2011
Recommend
CEO approval
Business Outlook

Pros

* Location is good - close to BART * The stock was high - it could go there again * They don't seem to care if you don't work long hours * Most of the employees are cool and competent * The company has a great market niche

Cons

* The engineering VP rules by fear * One of the engineering directors is the most inaccurate yet condescending person you will ever meet (i.e. he is frequently wrong but talks down to you even when you are right - it's quite amazing) * You won't be trusted to think and do a your job without being micromanaged * Favoritism is frequent and out of control * You will be sacrificed to 'the bus' and demoted if a manager needs to lay blame on someone else (even if said manager was micromanaging you) * The technology is about 10 years behind current times and no one in management is in a hurry to change that

2.0
Jan 16, 2025

Poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- good work life balance, generous time off - priceline discounts - booking holdings stock doing well

Cons

- bad managers are protected even though they have obvious competency issues - culture of blame and scapegoating - toxic and cliquish culture since new executives joined. Seems like everyone has been anxious about getting laid off anytime hence the blaming and scapegoating for self-preservation - honest feedback is not appreciated - expect retaliation from leadership

Viewing 70 - 72 of 670 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.