Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at OpenTable?

76% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "Benefits are great" ((in 55 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Good pay and my co" ((in 29 reviews)); "Great people and teams all around" ((in 28 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 25 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "poor communication to staff (especially those remotely based)." ((in 8 reviews)); "Upper Management is constantly changing" ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.0

76% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.0 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

1.0

Jan 11, 2021

Useless company to work for!!

Principal developer

Recommend

CEO approval

Business Outlook

Pros

Salary is competitive. Can't think of anything else.

Cons

Managers here are untrained douchebags with just a title but no function as a manager. Hardly have any experience in people management. Almost zero interest in anyone's career development and will steal your work if need be. They will not allow processes to be more efficient and will make it more complex on purpose to show upper management the amount of work they're doing. Engineering practices are a joke with a casual approach to employee on boarding. Don't join this company if you're looking for growth.

1.0

Jan 1, 2019

For foodie only

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are free snacks, fruits, tea/coffee and drinks. Lots of fun and company dinner to boost morale.

Cons

Lack of career development. Not easy to move around.

5.0

Apr 5, 2017

Great so far!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The culture here is very collaborative and mission driven. It feels like everyone is bought into the vision of the company, which makes it easy to come into work everyday and move the needle. This, to me, is evidenced by the tenure of much of the management and the quality of work that is done in many departments, especially product and engineering. Recently, the company has put a huge focus on culture and employee performance, which has been a breathe of fresh air to know that good work equates to career growth and rewards.

Cons

For a company that focuses on food and dining, some more perks to that end would feel more appropriate (but I guess not necessary). I would have more here but the company has been proactive about addressing issues and mine have been.

OpenTable Response

Thank you for taking the time to leave a review. We do our best to cultivate a collaborative environment to allow our employees to thrive and are happy to hear this. We appreciate the feedback on our perks and will take that into consideration. Thanks!

Viewing 64 - 66 of 670 Reviews

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