Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,217 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 196 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 119 reviews)); "Pay is good and is widely flexible" ((in 116 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Great Team and Product" ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 43 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 19 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

Compare reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Aug 6, 2025

Great job

Team leader

Recommend

CEO approval

Business Outlook

Pros

I think overall it is a good job with good benefits. Especially considering that it does not require much qualifications. Gets a bit hectic during holiday season

Cons

Other team leaders are often not doing their jobs and it may put more work on you

Nespresso Response

9mo

Hello, Thank you for taking the time to share your experience at Nespresso. We are pleased to hear that you valued the Total Rewards compensation package and the benefits associated with your role. We recognise that certain periods, such as the holiday season, can be particularly demanding. At Nespresso, we remain committed to fostering a supportive and collaborative environment where workloads are balanced and team members are empowered to thrive. Your observations regarding team dynamics are appreciated and will be shared with the relevant teams as part of our ongoing efforts to continuously enhance the employee experience. We also encourage you to reach out to your former HR team to discuss your concerns in more detail. We wish you success in your future endeavours. Thank you

3.0

Aug 5, 2025

Not bad, just ok

Senior coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good team makes everything better. Decent perks with never needing to buy coffee.

Cons

Dealing with customer issues of course. Depending on management can be a struggle, but good management makes a good team. High expectations for full time staff with mediocre pay. Progression only available within specific boutiques unless you are interested in relocating. Horrible rotational roster/scheduling for full time staff

Nespresso Response

9mo

Hello Colleague, Thank you for sharing your feedback on your experience with us. We are pleased to hear that you value working with a supportive team and appreciate the benefits provided to our employees. We also acknowledge that certain aspects of the role can be challenging. At Nespresso, we are committed to creating a professional and supportive work environment with market-competitive salary, ensuring that our employees have the resources and guidance needed to perform at their best and grow within the company. Your feedback is valuable to us, as it helps us improve. We also encourage you to reach out to your local HR team to discuss your concerns in more detail. We wish you success in your career with us. Thank you.

3.0

Jul 22, 2025

Great company!

Senior boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee, Flexible management, Fun job

Cons

It is becoming more and more corporate-y and sometimes the clientele can be difficult.

Nespresso Response

10mo

Hello Colleague, Thank you for taking the time to share your feedback! We are committed to listening to our employees and continuously improving our work environment to ensure it remains enjoyable and fulfilling. Wishing you continued success in your role and beyond. Thank you.

Viewing 79 - 81 of 1,227 Reviews

Jobs at Nespresso

Vendeur - 11,5h - (H/F)

Alternant Chargé média F/H

Paris

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