Nespresso reviews

4.2

91% would recommend to a friend

(1,228 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,228 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Aug 14, 2025

Great company. Great culture

Recommend
CEO approval
Business Outlook

Pros

Well balanced between work and personal life Always appreciating good work. A good manager always looks after you.

Cons

Not much growth unless you want to move out towards Nestle.

avatar
Nespresso Response
9mo
Hello, Thank you for your honest and constructive feedback. It’s truly rewarding to hear about the aspects of your role that you found enjoyable, such as the well-balanced work and personal life, the appreciation for good work, and the supportive nature of management. Regarding the cons, at Nespresso, we are committed to fostering a culture of development and advancement for all our employees. Your feedback regarding the need for clearer pathways for growth is invaluable, as it helps us identify areas where we can enhance our offerings. We also appreciate your suggestion to seek feedback from employees on management performance. This is an important aspect of our commitment to continuous improvement. If you have any further suggestions or concerns, please do not hesitate to reach out to your former HR team. Best wishes for your new endeavors. Thank you.
4.0
Aug 13, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Great work life balance good leadership good benefits

Cons

very French and cliquey which makes internal movement challenging

avatar
Nespresso Response
9mo
Hello Colleague, Thank you for sharing your insights about your experience at our company. We're delighted to know that you value various perks we provide our people with as a reward for their efforts. We also understand the importance of a healthy work-life balance and ensure that our employees have a manageable schedule and workload. Thank you for recognizing our achievements in this area. Regarding the area for improvement you outlined, it is our goal to foster a welcoming and supportive atmosphere for our employees. At Nespresso, we make sure that everyone is respected, treated equally, and provided with different opportunities for growth and development to fulfil their career aspirations. Your review is much appreciated, as it helps us improve. We also encourage you to have a conversation with the HR team to discuss your specific concerns and explore potential solutions. We wish you continued success in your career with us. Thank you.
5.0
Aug 11, 2025

Great Overalls

Recommend
CEO approval
Business Outlook

Pros

Great work environment. You earn commission on sales.

Cons

the issue isn’t the company; it’s senior sales associates poaching clients for commissions.

avatar
Nespresso Response
8mo
Hello, Thank you for sharing your insight on working at our company. One of our primary objectives is to foster a fulfilling work environment for everyone, and it's rewarding to know that you acknowledge our efforts in this area. Regarding the areas of improvement you highlighted, we regularly review and adjust our goals. At Nespresso, we strive to ensure that all employees are treated fairly and that they maintain a professional and supportive approach to each other. We continuously strive to enhance the working experience, and your review is valuable for our improvement. We wish you much success in your new endeavors. Thank you.
Viewing 76 - 78 of 1,228 Reviews

Glassdoor has 3,218 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.