Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,217 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 196 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 126 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 75 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 75 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Aug 29, 2025

Great uni job

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Decent pay for causal uni student

Cons

Training is a bit of a mess

Nespresso Response

9mo

Hello, Thank you for providing us with your feedback. We are glad that you appreciate our salary, as we always make sure to keep it at the market-competitive level. Regarding the cons you brought to our attention, our people are our top priority, and we always strive to provide all the necessary support and trainings for everyone. As we constantly grow and evolve, it is important to us that our processes are clear and our employees are well informed. Thank you for your input, as it allows us to improve. You are always welcome to share more specific details and suggestions with your local HR team. With your additional comments, we can look further into what you raise. Wishing you continued success at Nespresso. Thank you.

3.0

Aug 29, 2025

Good company

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, nice team, bonus, networking

Cons

Very competitive and if you don’t hit target it was tough

Nespresso Response

9mo

Hello, Thank you for sharing your experience with us. We’re pleased to hear that you valued the flexibility, supportive team, and opportunities for networking during your time with us. We also appreciate your feedback regarding the competitive nature of the role and the challenges of meeting targets. At Nespresso, we aim to provide the right tools and resources to help our teams succeed, and your suggestion for more training will be shared with the responsible team. Your feedback is essential in helping us recognize areas where we can improve. If you want to share some additional comments with us, please, feel free to contact your former HR team to discuss your concerns. We wish you all the best in your new endeavors. Thank you.

2.0

Aug 25, 2025

meh

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Nice coffee machines and good benefits

Cons

Unstructured and unprofessional supervisors- rude customers very entitled.

Nespresso Response

9mo

Hello, Thank you for sharing your thoughts on your experience at our company. At Nespresso, we constantly strive to foster a collaborative and respectful work culture with an organized work process, where our employees are well-informed and supported on every level. We value our people and the effort they put in delivering quality service. We appreciate your insights, as they allow us to improve, and we will pass them along to the appropriate team. Wishing you well in your new endeavors. Thank you

Viewing 70 - 72 of 1,227 Reviews

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Great uni job

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meh

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