Nespresso reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Coffee credit Free coffee machine

Cons

Assistant managers, store managers... regional managers didn't know what they were doing.

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Nespresso Response
7mo
Hello, Thank you for sharing your insights with us. Even though we are glad to know that you appreciated different perks we provide our people with, such as free coffee, it's unfortunate to read the cons you brought to our attention. At Nespresso, we invest a lot in our leaders and employees' development so that everyone can work together well. It is especially important to us to make sure that our people are respected and supported on every level. Your review is much appreciated, as it helps us improve. We will make sure to pass your feedback to the respective team, but you’re always welcome to reach out to your former local HR with more details. Wishing you well in your new endeavors. Thank you.
2.0
Sep 4, 2025

KAM, BDM

Recommend
CEO approval
Business Outlook

Pros

Free monthly coffee Corporate car

Cons

Declining machines' quality No strategy No leadership Toxic environment

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Nespresso Response
8mo
Hello, Thank you for sharing your review with us. Even though we are pleased to know that you enjoyed different parts of our Total Rewards package, such as free coffee and a corporate car, we are sorry to read the drawbacks you brought to our attention. It is upsetting to know that you weren’t satisfied with your leadership. At Nespresso, we constantly strive to foster a collaborative and respectful work culture where everyone feels supported and cared for. In addition to this, we also want to ensure that our people are well-informed and our strategy and communication are clear. The quality of our products and services is important to us, and we are constantly finding new ways to grow and improve. We will share your insight with the responsible team, but you are always welcome to share more details with us so that we can look even further into your comments and improve. We wish you all the best in your new endeavors. Thank you.
4.0
Sep 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly staff 400 coffee order every other month

Cons

Can be quite cliquey at times

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Nespresso Response
9mo
Hello Colleague, Thank you for sharing this review on your experience with us. We are delighted to read that you value various the perks and benefits we are providing our employees with, such as a free coffee. It is also great that you enjoy working with your colleagues, as we strive to maintain a welcoming atmosphere for everyone. Regarding the drawbacks you mentioned, we are sorry to hear that you are not fully satisfied with your experience. At Nespresso, we prioritize fostering an environment where our people feel included, supported, and respected. Your feedback is important and valuable to us, as we constantly seek to improve. In order to share more specifics, please feel free to reach out to your HR team. Wishing you continued success at Nespresso. Thank you.
Viewing 67 - 69 of 1,227 Reviews

Glassdoor has 3,217 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.